Our Guarantee

The Original Crab Shack Guarantee

Order from The Original Crab Shack with confidence!

We are committed to your satisfaction.

If you’re not delighted with your purchase we will cheerfully replace your product or refund your money, whichever you prefer. If you are not completely satisfied with your purchase, please contact us within 24 hours of delivery. If you place an order, you are able to cancel it any time before it has shipped by emailing stephanie@thecrabshack.com or calling 912.414.4122.  If you request a cancellation or refund, we will process your refund within 24 hours and your credit card will be credited within 2-3 business days.